They always exceed my expectations!!
John O’Donnell is Maryland native and a Severna Park High school graduate after which he enlisted in the Air Force and became an avionics technician. After the Air Force John attended and graduated from Towson University School of Business and Economics. After pursuing a career in business to business sales, John felt like working with his hands on complex technical problems was more preferable to his skill sets. With this in mind John began pursuing an education in Information Technology and successfully completed his Comp Tia A+ certification in less than a year. John is enrolled at the Ann Arundel Community College furthering his pursuit of knowledge.
John enjoys hiking the Appalachian trail, and kayaking and fishing in the Severn River during his free time
Will Get I.T. Done is our go-to IT consultants for any issues/questions we have for our small business. Most recently they saved us after a hard drive crash on a computer that is pivotal to our business. They had us back up and running very quick and helped us do it in the most cost effective manner possible. We appreciate their extensive knowledge of both PC and Mac and availability to help us when we need them! We definitely recommend this company for both personal and business IT help!
I have known Will for about 6 years. His work as an IT guy is the best I’ve experienced. He has worked toward my best interest in dealing with our computing needs. Will uses analogies to explain complicated issues thus avoiding industry jargon. I have never had problems reaching him or getting return phone calls or emails.
Will Get IT Done came in to help migrate us to two new laptops, one for me and one for my wife. Their help was critical to making the transition from the old to the new computer and Windows 8 system. Will helped me to more easily understand the new system and computer and assured I was comfortable with the changes that come with a new computer and operating system. In the process we decided to have him help with a chronic Comcast internet issue when we had no access. Comcast tech’s on the phone and on site were never able to resolve this issue but after Will’s analysis, he re-arranged our wiring and we have had a solid internet connection ever since. I am amazed at how fast and well the new system works. The in-home service is an added element of convenience. I would recommend Will Get IT Done but be prepared to pay fairly for the expert services at $95 an hour as our work ran to more than 8 hours.
Will helped save a file off my crashed hard drive that was the last recording of my Dad playing the piano just days before he lost his Battle with Cancer. Will recovered all my data but that was the one we needed for the funeral.
Will knows his stuff and not only is professional but engaged in our community. He is a tremendous resource of information about computer equipment and applications.
Keep your dollars working here in our community.
Let Will Get IT done!
Will Get IT Done fulfills our needs as an “I.T. Department.” They respond quickly to calls to keep us up and running. More importantly they have been instrumental in reverse-engineering a flash+asp system where we were hostage to a unfriendly web developer, and WGID built a new application that is more appealing to our customers. They also support our Access database. We count on Will and his people to get things done well, done in a timely way and – maybe most importantly – done without throwing around a lot of impenetrable technojargon. We’re really pleased to be working with them.
Liz is a long time Annapolis resident and our office manager / executive assistant. She started off as a customer of the company.
William Small is a native of Annapolis, MD. While attending Anne Arundel Community College Will worked in database management and began his career as owner of Will Get IT Done with a series of referrals.
The company has grown beyond himself to include a senior IT tech and two part-time employees with various specialities. Will’s vision for the company is to provide excellent computer support for local businesses and individuals. Will is also involved in the local community, serving on the Annapolis Transportation Citizens Advisory Board. He enjoys sailing, bicycling, gardening, and spending time with his family.
Phill came to the company in May 2017. He is a graduate of Anne Arundel Community College and has a extensive background in computers and robotics. He has extensive experience with Windows, Mac operating systems, and proficiency in numerous software packages. Phill has extensive experience with restaurant point of sale systems including Aloha and Micros. He knowledge includes 3-D Design and printing, design of computer driven mechanical systems and logic circuitry
Siemens Mechatronics Systems Assistant, Level 1
Certified SolidWorks Associate (CSWA)
Microsoft Certified Technology Specialist (MCTS)
Microsoft Certified Professional (MCP)
We are excited to have Phill join us here at Will Get I.T. Done!
Brandon started with the company in April 2018. His background with the USMC brings the courage and fortitude to handle your technological challenges.
The first step in dealing with IT obstacles is recognizing that you need help. After that we make it easy! We’re ready to help keep your technology working for you so you can stay focused.
Mathias Gotzmann works in the computer industry for the last 20 years. He is the friendly face of computer support. Mathias specializes in implementing new technical solutions, managing IT transitory projects, helping end users to understand technology and to cope/use it to their benefit. He is also a professional tutor, working extensively with seniors where one of his specializations is ergonomics. His other strengths are accounting software solutions and search engine optimization (the gentleman’s approach). Mathias has been with Will Get IT Done since Dec. 2011 and recently moved to Fredericksburg VA.